Ask The Computer Lady

On my 5 year old laptop which does not have enough memory, every time I disconnect from the Internet I receive a message “Internet Explorer has encountered a problem and needs to close.” Options are: “Send Report” or “Don’t Send Report”. What am I doing wrong?

When i right click on a file in my documents and choose send to then scroll down to mail recipient I get a message saying this.

“there is no email associated to perform the requested action,please install an email
program or,if one is already installed,create an association in the default programs control panel”.

Hope you can understand this. I use hotmail as my email.

I read your answers faithfully, and I hope you can help me learn how to get used to the new 2007 version of Excel. It seems like finding common commands is a lot harder than it used to be.

For example, printing my worksheet used to be one click, but now, I have to click at least three times before my worksheet is sent to the printer.

Do you have an easier way?

I read your tutorial on “How to send pictures by email”. I followed your instructions successfully reaching the final step using Windows XP. Everything loaded just as you instructed except there is no “SEND” button on the email page which Windows xp provided via Outlook. It would seem that your instructions fell one final step short-how to send the email once the pictures are loaded!

I just installed a new XP OS on my computer. I have usb-2 connections on my comp., but when I use one, Windows tells me I only have usb-1 and should upgrade to the faster usb-2. Why don’t the OS recognize my usb-2?

I recently installed Office 2007 on my computer, and now when I send a Word document attached to an email, no one is able to open it. What happened, and how can I save all my documents so that others can open them?

I have learned so very much from your newsletter that it is beyond words how much I appreciate all the information. I do have a question that I can’t seem to find the answer to. How do I get the magnifying thing back in the bottom right hand corner of Internet Explorer. It was there and now it is not. I don’t know if I have somehow made it go away of not. I do think that it is part of the way the Internet Explorer is set up but don’t know just how to get it back. It was just a place where you could click to make the page larger to read, by a certain percent. Can you help me get this back. I sometimes have eye strain and need to have the type larger.

Short description, I bought new Dell AMD Hard Drive, after seven days
of help (for hours) from computer wizs at Dell, they finally fixed the
drive, problem I.E. 8. Removed it and everything worked fine. I don’t
know if I am at I.E. 7 or I.E. 6, and I never want to speak to those
people again. Can you tell me how to find out?

Please tell me how to make fracions. I am copying my recipes to the computer.

Would you recommend software program for back-ups of my hard drive I’ve been told that Acronis is the best but I find it a little hard to understand. I got CMS’backup software called BounceBack Ultimate when I bought the external drive. I have had a lot of trouble installing it and aren’t sure if it’s working right. I would sure appreciate your suggestions.