The System Cannot Find the File Specified

Dear Computer Lady,

Can you, please, tell me how to get rid of the following Error Message ? I was not even LOOKING for any file !!

The message comes up every time I turn on my computer. (using XP, 32 bit, plenty of disk space..)

The System Cannot Find The File Specified

I googled the problem, and there are only a million of other folks who have this identical problem but, as usual, no solution was given……

Thanks very much for any help !

Madison Read More…

Read Only Files

Dear Elizabeth,

I write children’s books so often have a large amount of text that I save and return to when I add to or change the story. Occasionally I find the file has been saved as Read Only and I can’t do anything with it, except make a copy with a new title – e.g.Whatever Mk2. Can you explain why this happens? I am not aware of doing anything to tell my laptop to save as Read Only. Is there any way of undoing the command? I have Windows 7. It doesn’t happen very often but is very irritating. In the past I have lost a whole day’s work by not spotting the problem in time.

I would also like to say a sincere thank you for all the tips and good advice you have shared with us over the years.

Margaret (New Zealand) Read More…

How To Pick A UPS

Dear Computer Lady,

What type of UPS will I need to buy if I have 6 desktop PCs that need to run even just for 5 minutes?

Thanks, Minoz Read More…

Is It Safe to Use Older Office Programs?

Dear Computer Lady,

Thank you for being such a Godsend over the years. You have helped me so much.

My grandson-in-law recently replaced my computer with XP operating system to one with Windows 7 Home Premium. He downloaded Open Office on it.

I had lots of Excel files on my old computer. He showed me how to save items in the Open Office spreadsheet program in Excel format, but it is still not 100% compatible; some of the info in the cells which was formatted to wrap is not spaced correctly in the spreadsheet program.

A friend of mine uninstalled Open Office and used my original discs from my old computer to install Microsoft Word 2003 and Excel on the Windows 7 operating system so that I could proceed with work that had to be done.

Since support has ended for XP and Office 2003, am I any better off at this point than I was with my old computer. I am so frustrated – I hope you can advise me.

Thanks so much, Jean
Read More…

Word Requesting Activation Code

Dear Computer Lady,

I bought a new computer that had a trial version of the latest MS Word.

After the trial period, I decided I preferred Word 7, I uninstalled the latest version of Word, then installed Word 7 which didn’t require an Activation Code. I’ve done this before when I upgraded my computers.

Now when I try to save a document in Word 7, I get a message asking for an Activation Code.

Is there any way around this? Thanks, Ed Read More…

How To Eject CD

Dear Computer Lady,

My Dell laptop has a CD drive with a slot instead of a drawer that slides out, so there is no button to eject the disk on the side of the computer.

Instead, I have always used the eject key on my keyboard.

That key no longer seems to work, and I need to get a disk out of my drive. Help! How do I get it out?

I am running Windows 7

Thanks, Lisa Read More…

Windows Live Mail Errors

Dear Computer Lady,

Why are there so many problems with LIVE MAIL lately? Many times it stalls and says Live Mail is not responding.

On windows 7 & 8 (which I have on my computers) is Live Mail the only email browser I have?

Thanks, Sharon Read More…

How To Get Rid of Start Saving BHO

Dear Computer Lady,

I have somehow acquired an add-on called Start Saving BHO. It has literally taken over my internet service, especially my e-mail. I use Internet Explorer 11 right now as my primary. I also have Chrome. This add-on is on both. When I try to disable it, disable is not allowed. I have tried downloading malware cleaning programs and yesterday apparently got scammed by one.

I read that you use Malwarebytes. Do you know if it would clean up the Start Saving add-on? If not, do you have any suggestions?

Donnie Read More…

How To Get Rid of PC Cleaner

Dear Computer Lady,

A program PC Cleaner has attached itself to my Computer
and try as I may I cannot delete it.

Do you have any suggestions?

Appreciate your input.

Cliff Read More…

Google Mail Advertisements

Dear Computer Lady,

Long, long time follower here – thanks for sharing your wonderful knowledge with us!

I have a Google email address that I use, and it bothers me that I will see ads reminiscent of sites I’ve looked up. That is invasive to me and I don’t like it because I handle my personal business through the site as well as fun stuff, etc.

I am looking at using, because I can have access to it over the Internet, but am not sure whether I’m trading one annoyance for another or not. Do you know whether Microsoft’s Outlook online tracks their customer’s information, and if so, can you suggest another good online email system that does not track that I could use?

It’s the principle of the thing – no one should have their nose in my email – that is sent from my home – unless I want them to know what information is in it.
Thanks for any help you can offer. Elaine
Read More…