Dear Computer Lady,
I received an email from my ISP saying they have “identified that one or more of the computers behind your cable modem are likely infected with the Zeus Trojan/bot, also known as Zbot.”
I have run the recommended removal tools AND NIS Full System Scans, Power Eraser, Malwarebytes (free version) and Microsoft Safety Scanner. Zbot was not identified.
Is there any way for me to know for sure if this “infection” is present on my Windows 7 desktop computer? I am continually checking my bank account as I do online banking and everything is okay thus far. My ISP says there is nothing more I can do but suggests I might want to close my checking account and credit cards used for online shopping. REALLY? I am so concerned. Thank you if you can share your thoughts on this.
Sincerely, Kathleen (more…)