Ask The Computer Lady

Dear Computer Lady,
I just installed a new XP OS on my computer. I have usb-2 connections on my comp., but when I use one, Windows tells me I only have usb-1 and should upgrade to the faster usb-2. Why don’t the OS recognize my usb-2?
Don

Dear Computer Lady,
I recently installed Office 2007 on my computer, and now when I send a Word document attached to an email, no one is able to open it. What happened, and how can I save all my documents so that others can open them?
Thanks, Nancy

Dear Computer Lady,
I have learned so very much from your newsletter that it is beyond words how much I appreciate all the information. I do have a question that I can’t seem to find the answer to. How do I get the magnifying thing back in the bottom right hand corner of Internet Explorer. It [...]

Dear Computer Lady,
Short description, I bought new Dell AMD Hard Drive, after seven days
of help (for hours) from computer wizs at Dell, they finally fixed the
drive, problem I.E. 8. Removed it and everything worked fine. I don’t
know if I am at I.E. 7 or I.E. 6, and I never want to speak to those
people again. [...]

Dear Computer Lady,
Please tell me how to make fracions. I am copying my recipes to the computer.
Thanks, Joan

Dear Computer Lady,
Would you recommend software program for back-ups of my hard drive I’ve been told that Acronis is the best but I find it a little hard to understand. I got CMS’backup software called BounceBack Ultimate when I bought the external drive. I have had a lot of trouble installing it and aren’t [...]

Dear Computer Lady,
Is Windows 7 fully compatible with the free download of Open Office?
Dick

Dear Computer Lady,
I have a USB flash drive that will not connect when I put it in the USB port. The light (on the flash drive) will flash once (so it’s getting power) but the computer does not recognize it and the light goes off. I get nothing on the computer screen and the drive [...]

Dear Computer Lady,
I just set up an entirely new system, with Windows 7 and MS 2007. Wow! It’s like dealing with an alien it’s all so different! Like learning how to use a computer all over again!
My question is that in XP, on the Internet there was the AutoFill feature that allowed me [...]

Dear Computer Lady,
I really like your website and your newsletter. I have vista home premium on a HP desktop and using Internet Explorer 8 . When I click on favorites it tells me it is at a location that is unavailable. I had favorites when I purchased this in may but about 4 weeks ago [...]