Adobe PDF Reader

Dear Computer Lady,

Please help an old lady.

I am trying to install adobe reader with no luck.

The bottom line seems to ‘acro read 51 not found.’

I have no idea what that is or means.

Please advise, blessings Peg

Dear Peg,

I don’t have an answer for that specific error message, and without taking a look at the computer to see what is going on, I can’t tell you exactly what is wrong, but I do have a few suggestions for you.

1. Try uninstalling all instances of adobe reader, then restart the computer before trying to re-install the program.

2. Try downloading the program again. Make sure you are downloading it directly from adobe.com.

3. Bring your computer to your local computer repair shop (like mine) for a tune-up and make sure you mention that you need to have adobe reader installed. I usually make sure apps like adobe reader and java are updated when I do a tune-up. I also make sure Windows updates are installed.

Elizabeth

 

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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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