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About The Computer Lady

The Computer Lady has been a member since December 12th 2008, and has created 1384 posts from scratch.

The Computer Lady's Bio

Hi! My Name is Elizabeth Boston AKA The Computer Lady. I want to welcome you to my little place on the web. Come on in and look around for a while. If you have time, brew yourself a cup of tea (my favorite drink) and browse my computer questions and answers. I know you will want to come back to check out my tips and tutorials, so be sure to bookmark this site for future reference!

The Computer Lady's Websites

This Author's Website is http://www.asktcl.com

The Computer Lady's Recent Articles

Scanner Drivers For Windows 7

Dear Computer Lacy,

I have been receiving your newsletter for a longtime now and have really enjoyed your solutions to other people’s problems. Now I have a problem of my own that I have not been able to overcome.

I have a One Touch 5600 scanner that has been a real workhorse for me. It has worked very well while I was running Windows XP. However now that I am running Windows 7 it is not recognized by this version of Windows.

I contacted the company and they said there is no driver available to Windows 7. I do not want to just throw this scanner out and go buy a new one since it does scan very well, It’s just that Windows version 7 does not recognize the driver.

Would you know of a way around this problem so I can continue to us my scanner on Windows 7? Maybe someplace to find a driver for it?

Thanks Mel Read More…

Moving From Dial-Up to Broadband

Dear Computer Lady,

I have Windows 7 Home Premium and use IE 11.

I’ve just (finally!) gone from dial-up to high-speed (cable company broadband). I’m loving it, but I’m also having to get used to new ways of doing things. And therein lie my questions:

With dial-up, I would leave my computer turned on all day; I’d start it up in the morning, shut it down at night (or if we were going out). With broadband, I know that the computer being on now means that I’m connected to the Internet all the time. Keeping in mind that I have a full, always-updated security program in place (firewall and scanning always on), can I still leave the computer on all day? Or should I shut it down whenever I’m not using it, then start it up again later?

Also, I was told (by the cable installer) that I can use the computer and be truly offline by unplugging the Ethernet wire, then plugging it back in when I want to go online. Is there any disadvantage to that?

You are truly our maven and appreciated more than you know. Thank you for all you do.

Lucille in N.J. Read More…

OneDrive Was Using All My Bandwidth

Dear Computer Lady,

I have been learning from and enjoying your newsletter for a long time. First I would like to help some of your readers.

For 5 months I could only use my email account through Verizon for three days. The first day I would be warned that I had used 75% of my download time, the second day 90%, and finally the third day my monthly allotment would be used and I could no longer access my email account or the web on my laptop.

I called Verizon…no help at all. I looked on the web and also found no help.

Finally had to take my computer in to a “genius” here in Florida. He found that it was One Drive. He turned it off and all is OK now. If anyone else has this problem, here might be the answer.

Laurel Read More…

OpenOffice has Crashed

Dear Computer Lady,

I have Open Office installed instead of pricey Microsoft Office. All of a sudden I am getting a message when I open OO or any document that it has crashed. Document Recovery option usually fails.

What do I do?

Thanks for always being there for me and for everyone else.

Laurel Read More…

Phone Calls from Windows

Dear Computer Lady,

I receive almost weekly calls from some company that tells me that my computer is sending all kinds of information from windows out to the internet and they represent the Windows company and need to access my computer in order to fix the problem. This has been going on for a couple of years.

I view this as a fraud and never allow them to access my computer and have repeatedly asked them to discontinue the calls. This never happens.

Am I mistaken or is this real? If it is fraudulent how can I stop the calls?

Thanks for your helpful responses to other problems.

Hope you can help, Paul L in Utah Read More…