Dear Elizabeth, I’m still reading and learning from your weekly letters after so many years. Now I have a question I have not seen anywhere before. In Vista and others, I was able to “select all” when I wanted to delete e-mails, then press Delete. In Windows 7, I have to delete one at a [...]

Dear Computer Lady, Its a hard job to eliminate the junk mail on Gmail. I have to click on each one. Is there a quick way to eliminate the junk? Thanks in advance. Been reading your e mails for a long time. John

Dear Computer Lady, My question is regarding deleted emails. I have Windows 7 and am using Windows Live Mail. Since my deleted emails don’t wind up in my Recycle/Trash, they must be still somewhere on my computer? Right? I would like to permanently remove them, and, even though I’ve Googled it, I can’t find a [...]

Dear Computer Lady, I am getting Email from myself!! Clearly I did not Email myself. It is always about getting meds over the internet. How can someone do this? How can I stop it? I am running XP EP8 on AOL. I have a firewall, I have Antivirus programs yet they still get through. What [...]

Dear Computer Lady, I have T-W as my ISP and Roadrunner as my preferred email as you can see. However, I also use Outlook Express as a second email program. Whenever I go to Outlook, it deletes all my inbox from Roadrunner email and I don’t know why. Can you explain and perhaps help me [...]

Dear Elizabeth, I have been reading your email help for sometime. How do I move my outlook express from my xp computer, to my new vista computer? Both are desktop. Thank you for any help, Liz