Dear Computer Lady, I am 81 years old and I enjoy all the info you give us. Would appreciate if you would answer one question for me. I have windows 7 and use Windows Live Mail. I do not have the word “tools” in my menu bar. Can you please tell me how to get [...]

Dear Computer Lady, How to remove a “folder” from the Hotmail site? To the left of the hotmail site I can add new folders, but nowhere allows me to remove old folders. Can you help me with this? Thank You, Constance

Dear Computer Lady, Everyone of my e-mails comes through with a yellow line above the message portion. I have to remove in order to see everything on it. How can I get rid of this? I am using Windows Mail. We have Windows Vista on our computer. My computer geek says to go to message [...]

Dear Computer Lady, Love your site and woud love your newsletter. Question: How do I make gmail my default mail server in irfranview. I do not use outlook express. Thanks for your time, Flo

Dear Elizabeth, What does it mean when I receive an e-mail which is supposed to include a photo but where the photo is supposed to be there is a large blank box with a small red “x” in the uppoer corner? Love your Newsletter and have learned much from reading it. Sure helps this tired [...]

Dear Computer Lady, I’m a long time reader, thanks for your hard work! Here’s my question… How can I get my address book (currently in an old program called “My Mail List & Address Book” into a Google address book? I can’t even find the Google address book, but someone told me there was one. [...]

Dear Computer Lady, I was reading your website and you were asked how to enlarge print on emails. Your reply was to hold down the control key while you scroll forward with the mouse. This Does Not work for me. I can do that only when reading a webpage but not for email. Win 7 [...]

Dear Computer Lady, I’m very new to your newsletter (just subscribed today). What does “OE” mean? Molly