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Archive for the ‘Hardware’ Category


Scanner Drivers For Windows 7

Dear Computer Lacy, I have been receiving your newsletter for a longtime now and have really enjoyed your solutions to other people‚Äôs problems. Now I have a problem of my own that I have not been able to overcome. I have a One Touch 5600 scanner that has been a real workhorse for me. It […]

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Scanner Won’t Scan Coins

Dear Computer Lady, I, too, have been reading and learning from your weekly posts, and now I have one. I’ve used an Epson 1650 scanner for years on Windows Vista to scan my coins, but it is incompatible with Windows 8. I still have it, but bought an Epson V600 scanner to use with Windows […]

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Using A Printer-Scanner in Windows 8

Dear Computer Lady, I have a question about scanning on windows 8. Do you have to download the app like the help program said or can I just go to devices on the control panel. A friend does that but when I tried , all I got were properties for the printer. thanks for your […]

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Refilling Ink Cartridges

Dear Computer Lady, I have always had an Hp printer and I recently purchased Hp Officejet Pro 8600. Imagine my surprise when I went to refill the ink cartridge, you can refill them, but the printer will not recognize that it has been refilled and continuously tells me that the cartridge is empty. I feel […]

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Best Driver Update To Use

Dear Computer Lady, Thanks for all your good education work. It is a great help for seniors like me. Which is the best driver update to use? Chet

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Printer Goes Offline

Dear Computer Lady, I have a 3 year old HP laptop with Intel I-7, a 2 year old desk top with Intel I-5 and a 2 year old HP Officejet 6700 all in one printer. Both computers are connected wirelessly to the printer and for 95% of the time, everything is fine. However, every 5 […]

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Can’t Disable Touchpad

Dear Computer Lady, My problem is with the touchpad on my laptop. I’ve had this Dell Latitude D350 laptop for 6 years and had been running Windows XP. When I upgraded to Windows 7 a couple months ago I realized my touchpad was still functioning even though I use a wireless mouse. I have tried […]

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How To Pick A UPS

Dear Computer Lady, What type of UPS will I need to buy if I have 6 desktop PCs that need to run even just for 5 minutes? Thanks, Minoz

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Safe to Delete Files on D:?

Dear Computer Lady, Is it safe or feasible, to delete the D files after being copied onto a disk? Thanks, Teddy

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Getting My Scanner To Work in Windows 8

Dear Computer Lady, How do I scan in a document in Windows 8? It was SO easy with XP. Do I need some additional SW? Thanks, Arline

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