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Archive for the ‘Hardware’ Category


Scanner Won’t Scan Coins

Dear Computer Lady, I, too, have been reading and learning from your weekly posts, and now I have one. I’ve used an Epson 1650 scanner for years on Windows Vista to scan my coins, but it is incompatible with Windows 8. I still have it, but bought an Epson V600 scanner to use with Windows […]

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Using A Printer-Scanner in Windows 8

Dear Computer Lady, I have a question about scanning on windows 8. Do you have to download the app like the help program said or can I just go to devices on the control panel. A friend does that but when I tried , all I got were properties for the printer. thanks for your […]

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Refilling Ink Cartridges

Dear Computer Lady, I have always had an Hp printer and I recently purchased Hp Officejet Pro 8600. Imagine my surprise when I went to refill the ink cartridge, you can refill them, but the printer will not recognize that it has been refilled and continuously tells me that the cartridge is empty. I feel […]

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Best Driver Update To Use

Dear Computer Lady, Thanks for all your good education work. It is a great help for seniors like me. Which is the best driver update to use? Chet

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Printer Goes Offline

Dear Computer Lady, I have a 3 year old HP laptop with Intel I-7, a 2 year old desk top with Intel I-5 and a 2 year old HP Officejet 6700 all in one printer. Both computers are connected wirelessly to the printer and for 95% of the time, everything is fine. However, every 5 […]

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Can’t Disable Touchpad

Dear Computer Lady, My problem is with the touchpad on my laptop. I’ve had this Dell Latitude D350 laptop for 6 years and had been running Windows XP. When I upgraded to Windows 7 a couple months ago I realized my touchpad was still functioning even though I use a wireless mouse. I have tried […]

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How To Pick A UPS

Dear Computer Lady, What type of UPS will I need to buy if I have 6 desktop PCs that need to run even just for 5 minutes? Thanks, Minoz

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Safe to Delete Files on D:?

Dear Computer Lady, Is it safe or feasible, to delete the D files after being copied onto a disk? Thanks, Teddy

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Getting My Scanner To Work in Windows 8

Dear Computer Lady, How do I scan in a document in Windows 8? It was SO easy with XP. Do I need some additional SW? Thanks, Arline

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Computer Not Staying Asleep

Dear Computer Lady I have enjoyed your emails for years and learned a lot. Now I have a question: My HP desktop Windows 8.1 (using Firefox) recently will not accept the ‘sleep’ order when trying to shut down. After clicking on ‘sleep’ in the shut down or power button, it will do that for half […]

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