Dear Computer Lady, I too read your info in the weekly Sentinel and also receive your online newsletter, which I enjoy and have learned so much. I am so disappointed in HP as I just purchased a new HP PC w/Windows 7 and am really happy with it, after finally giving up on my old [...]

Dear Computer Lady, My Hewlett Packard 812- C  printer has gone crazy. It will not print what it is commanded, and runs paper  from the storage bin  without printing. I let it rest for three days, but no improvement  .   What can I do to restore the right performance? Is there a way to [...]

Dear Computer Lady,   My issue is with my printer. Its about 4 or 5 yrs not used very much and when I go to use it it says I’m out of paper. I have found no paper jam, I can hear and see the front rollers working to pick up the paper, I have [...]

Dear Computer Lady, At work whenever I go to print a document the paper choice is automatically A4 instead of letter. Then, I have to change it each and every time I print, including documents received from others through email or off the internet. How do I PERMANENTLY change the default to Letter as it [...]

Dear Computer Lady, Ever since I bought a new computer with Windows 7 and Office 2010 on it, my documents print backwards. Everything prints starting with first page, which means that I have to rearrange the documents when I pull them off the printer. How can I change this? Becky