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Archive for the ‘Internet’ Category


Home Page Hijacked by binkisland

Dear Computer Lady, Somehow my Chrome page has been hijacked by a nasty browser called Binkisland. I cannot find a way to get rid of it other than to download more spyware such as Spyware Clear (I think that’s what it’s called). Luckily I researched that before I used it. Any suggestions? Thanks so much. […]

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Proxy Server Connection Failed

Dear Computer Lady, Have been receiving your information for several months and do share this with the computer club with which I am associated. I do have an issue and could use some assistance.I keep getting message and shutting down “proxy server connection failed” and to the best of my knowledge have no relationship with […]

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Moving From Dial-Up to Broadband

Dear Computer Lady, I have Windows 7 Home Premium and use IE 11. I’ve just (finally!) gone from dial-up to high-speed (cable company broadband). I’m loving it, but I’m also having to get used to new ways of doing things. And therein lie my questions: With dial-up, I would leave my computer turned on all […]

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OneDrive Was Using All My Bandwidth

Dear Computer Lady, I have been learning from and enjoying your newsletter for a long time. First I would like to help some of your readers. For 5 months I could only use my email account through Verizon for three days. The first day I would be warned that I had used 75% of my […]

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Phone Calls from Windows

Dear Computer Lady, I receive almost weekly calls from some company that tells me that my computer is sending all kinds of information from windows out to the internet and they represent the Windows company and need to access my computer in order to fix the problem. This has been going on for a couple […]

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Downloading Streaming Video in XP

Dear Computer Lady, I’m running Windows XP with Explorer 8 and since Microsoft stopped backing up Explorer 8 I have not been able to download music on You Tube to my Realplayer.. Is there anything that I cant download a program which will let me download from YouTube to my Realplayer??? Thanks, Sonny

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How To Clean Browser History

Dear Computer Lady, Please tell me how to clear my browser history. Thank you so much, I love your news letters. Gladys

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How To Get Bing Off My Laptop

Dear Computer Lady, Can you please help me get Bing completely off my laptop? It is very annoying and seems to take control of my computer. Thank you for any help, Lynda

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How To Shorten URL Webpage Links

Dear Computer Lady, I love reading your newsletter. It’s so full of information. I would like to know how to shorten the URL for webpage links. I know there’s software to do this but not sure how it works and which one is the best one. Thanks for your useful newsletter. Teresa

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Download and Send Videos

Dear Computer Lady, I have family in China where You Tube is not allowed. Is there anyway to download the videos and send them not associated with You Tube? Thank you, Dennis

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