Archive for the ‘Internet’ Category


Web Pages Too Wide

Dear Computer Lady, I have done something which has made the pages on websites appear too wide for my screen, making it so I need to scroll over to read what is on the right-hand side of each page. Can you help me to get the page smaller, so that it fits my computer screen? [...]

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Missing Favorites Bar

Dear Computer Lady, I didn’t do anything that I know of, but I can’t see my toolbar in Google, with “Favorites,” etc. and the space to type in URLs. How do I get a “normal” view with these visible? Thanks for your help, Marianne

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Delete Temporary Internet Files

Dear Computer Lady, My brother recently told me that all the web pages I go to are stored on my computer. Is that true? If it is true, how do I get rid of all that stuff? Thanks, Erik

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Import Favorites to Chrome

Dear Computer Lady, Can I copy my list of “favorites” in IE into Google chrome or do I have to start all over creating another list? Thanks, Zina

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Display Menu Bar in Firefox

Dear Computer Lady, I use Mozilla Foxfire and have Windows XP. I did something? that caused me to lose the top toolbar that allowed me to print , print preview, bookmark, etc. How do I get it back?!! Kris

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View Menu Bar in IE

Dear Computer Lady, You’ve been a great help in the past. I hope you can solve this. It is probably simple but I can’t figure it out and it is making me a bit crazy. I’ve a new lap top with Windows 7. Some how in my IE and Firefox windows the top ‘Tools’ bar [...]

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How To Change Antivirus Programs

Dear Computer Lady, Okay, my Norton license is going to expire in 30 days and I want to install the AVG and the other two software packages you recommend. Should I remove the Norton first or would it be safe to install the AVG and then the two other applications… In other words “What order [...]

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How to Find Downloaded Files

Dear Computer Lady, Sometimes when I download something from the internet, after the download is finished the download box closes, and I have no idea where to find the item that has been downloaded. It just seems to disappear. Can you tell me where I might look? Thanks. Barb

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Delete Multiple Favorites

Dear Computer Lady, I want to delete multiple “favorites” without going back to desktop after each one. Arlene

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Internet Explorer Freezes

Dear Computer Lady,   I have a question regarding Internet Explorer.   Lately I’ve been having trouble with pages freezing up and have to Alt/Cntrl/Del.   The Windows Task Manager comes up and will say the site I was on is not responding.    I’ll hit end now and then have to try and re-connect.     I have IE [...]

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