Dear Computer Lady, Is it possible to replace the battery on my iPad? I can’t find a way to open it to access the battery. If I can’t replace the battery, how do I make sure it lasts as long as possible? Thank you for your help, Irene

Dear Computer Lady, How do I uninstall an app from my iPad? I have tried a few apps that I don’t like and I don’t want them on here any more. Thanks, Harold

Dear Computer Lady, When I am using my computer, I like to keep shortcuts to websites on my desktop. I think it is easier to find them that way. Is there a way to create shortcuts to my favorite websites on my iPad desktop? Thank you for any help you can give me. Harriet

Dear Computer Lady, How do I keep the screen on my iPad clean? It is starting to look like I have been using it with dirty, sticky fingers. Thanks, Fred

Dear Computer Lady, I just got an iPad-5, and I would like to put the information from my laptop on it, including contacts, saved e-mails, etc. as well as synchronizing future info. I have a dell laptop running Windows 7 and Outlook 2003. Can you help me? Jerrie

Dear Computer Lady, I am also having trouble deleting books from my Kindle app on my ipad. I can go to the Amazon website and delete the books on my account, but they are not deleted from my ipad. OR I can delete directly on my ipad, but the book is still there. In your [...]

Dear Elizabeth, Thank you so much for such an informative website! Could you tell me how to “Delete All” emails from an iPad, rather than edit and delete each individual email? Thanks again, Nancy

Dear Computer Lady, Can I somehow download a program to get “Flash Player” on my IPad? Thanks, Rachel

Dear Computer Lady, My iPad has just started acting up. I will be on a website and it abruptly knocks me off and puts me on the home page where all the apps are. I have tried closing out all sites I am on. I have turned off iPad and done a reset. Have you [...]

Dear Computer Lady, I bought some songs from Amazon mp3 I have them on my I pad but can I transfer them to my I-phone or I would have to buy them again for my phone? Allan