Archive for the ‘Antivirus’ Category


Computer Protection

Dear Computer Lady, We called Norton about a problem we were having and were connected to a support person at iYogi. The problem was resolved by giving access to our computer and we then purchased a contract from them to handle any issues that arose. Every time we are in communication for one reason or [...]

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Giving Control To Tech Support

Dear Computer Lady, I updated AVG.com which I had purchased originally. I kept getting pop-ups after I did this. I tried to contact them and I ended up with a company called Lester.com and a service in the Uk called guru. I gave control to the person and I became concerned about giving control to [...]

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My Search Has Been Hijacked!

Dear Computer Lady, Here’s the problem I am having. Whenever I use a search engine, it doesn’t matter which one, a majority of the time when I click on the link of what I am looking for (I always use right click and open in a new window) it will open but to some other [...]

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Why Do I have Green Check Marks?

Dear Computer Lady, I love your site,. THANKS All of a sudden my desktop shows green checkmarks on all sites I have there. Did I do something wrong, or, do you have an answer why this is happening. Margaret

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Unwanted Antivirus Programs

Dear Computer Lady, Thank you for your newsletter – I stumbled on you about a year ago and I really appreciate your approach to helping people like me who like to dabble on their own equipment and software. My question: I use AVG as my protection software, I even purchased the advanced plan and my [...]

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Computer Protection Programs

Hello Elizabeth! Your newsletters and site are Wonderful!! I am getting a new PC and just read about AVG (I’m using the free one now and when my new PC comes will get the paid one). Is the the Suite you are using? Anyway I checked out the links for spyware and one seems to [...]

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Help, All My Searches Are Redirected To Another Website

Dear Computer Lady, Please help me with my computer! Everytime I type in a google searched item, it redirects me to another list/website. WHY? Debbie

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Best Free Antivirus

Dear Elizabeth, I love, love, love your web site. Please tell me what is the best free anti virus. Thank you so very much, Gladys

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Link for AVG

Dear Computer Lady, In your recent FB posting you gave an address and said go to your site and click on the link for AVG…where? I clicked on the logo (went nowhere), I clicked in some of the sidebar links… there’s nothing I’m seeing to click on to buy?? AVG. Christine

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AVG and Security Essentials

Dear Computer Lady, I am having a problem I was wondering if you can run Microsoft Essential and AVG at the same time on a computer. I know you can not run AVG and McAfee or Norton on the same computer. My computer is a Microsoft Windows XP Home Edition Version 2002 Service Pack 3 [...]

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