Security

Performance Issues Found

Dear Computer Lady, I have a question I’m hoping you can answer. I use AVG. When the scan is done I get a message “performance issues found” and there is a block to click that says “resolve”. At the top of this page it says resolve with AVG PC tuneup. I never click this box […]

Continue Reading

Where is The Network Map?

Dear Computer Lady, In Windows versions previous to Windows 10, I was able to open the Network and Sharing Center then click on an option to see a “map” of every device connected to my router’s network. Since I live in a densely populated apartment building, I used to check the map to see if […]

Continue Reading

Free Security Program

Dear computer lady, My husband passed away 4 months ago and my income has taken a huge drop. I am an elderly lady and having to live on a tight budget. I’ve had to let go of Norton security that I’ve had for years. They used to take their money right out of my credit […]

Continue Reading

Pop-Up From Microsoft?

Dear Computer Lady, How would I know if my laptop computer has been compromised by a Zeus virus? I had a pop up appear last night with a phone number to call and a code # with Microsoft screen in background. The person on the other end identified himself as a Microsoft employee. He accessed […]

Continue Reading

Emsisoft And Malwarebytes

Dear Computer Lady, Since you switched to Emsisoft, do you still use Malware bytes? I would like to get rid of both AVG and Malware bytes. Thank you in advance, Tom

Continue Reading

What is Currently The Best Antivirus?

Dear Computer Lady, What is the latest anti virus you are using and why did you switch from AVG? Thanks so much! Been reading your emails for years….. THANKS!….. THANKS!!!! Doug in Hampton NH

Continue Reading

Windows Logo & Letter R

Dear computer lady, Thank you so very much for all the helpful info throughout the years. You are very much appreciated. I am in my 70s and not very computer savvy. Recently I had a popup on my computer repeating my computer was infected with a virus, and for me not to close my computer […]

Continue Reading

Can I Use More Than One Virus Program?

Dear Computer Lady, Is it a good idea to have more than one virus program on my computer at the same time? I have AVG & Malwarebytes. Spectrum is offering a free virus program for customers of Spectrum and I was wondering if I should take advantage of this free program as another level of […]

Continue Reading

New Petya Ransomware

Dear Computer Lady, Kindly find time to check out the link I’ve shown here. It came in from a software provider that I’ve used for sometime without problems. While it purportedly announces a new internet threat by a ransomeware program, termed “goldeneye/petya” that is supposedly “… sweeping across Europe …” I’m a little concerned in […]

Continue Reading

Running AVG & Malwarebytes

Dear Computer Lady, I have AVG installed on my computer. I also have AVG Tune Up and Malwarebytes. Was having a problem with Tune Up, it kept leaving me messages saying my trial was over and I should buy it, so I contacted AVG and we straightened things out. While on the phone with a […]

Continue Reading