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Archive for the ‘Windows’ Category


How To Backup To External Hard Drive

Dear computer lady, I bought an external hard drive and don’t understand how to back up my computer. Do I just plug it into a usb and it starts backing everything up or do I have to do something else? Thank you, Yvonne

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How To Organize Playlists

Dear Computer Lady, I have Win7 on my PC. Is there a way to manually organize files the way I want them instead of alphabetically? I have several MP3 playlists that I want to organize in the order I want to hear them. I can do that in iTunes but when I copy those lists […]

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Upgrade XP to 7

Dear Computer Lady, I have a dell desktop computer that has the old windows xp, so therefore I cannot get on to the internet. If I take my computer in to install windows 7, would my computer be able to handle it, and would I lose all of my files if the repairman is able […]

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Viewing Start-Up Items

Dear Computer Lady, How do you find out what’s on start-up and how do you go to it? Thanks, June

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How To Check Carbonite

Elizabeth: I know you support Carbonite b/up and recovery SW. I have been using it with Windows 8.1. How can I be sure it is backing up my 6,000 Plus songs in my iTunes database library, as well as approx 100 playlists? I thank you in advance for any info. I love your newsletter….! Arline

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How To Organize Photos in Windows 8

Dear Computer Lady, I have finally been able to move pictures to my photos in my documents on windows 8.1. but what I cant do is put several pictures into one folder. Like the Christmas pictures, I want them all together in the Christmas folder. Do I have to download the ‘photos’ app to do […]

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Best Virus Cleaner For Vista

Dear Computer Lady, What is the best virus cleaner for your computer. I have window vista. It is sooooo slow won’t open explorer because it is trying to do too much. Is there any virus protector for free? Is the WinCleaner any good? Thanks, Cecilia

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Windows 7 “Copy is not genuine”

Dear Computer Lady, I love your column and have used your suggestions several times. Two years ago I bought a one terabyte HP from Office Depot with Windows 7 installed. Two days ago I downloaded the latest Windows update and the message came back: “Windows 7 Build 7601 This copy of Windows is not genuine” […]

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Windows 7 Shutdown Shortcut

Dear Computer Lady, I love your website and appreciate all the help you give us. Several years ago you told how to do a quick shut down when I had XP. Now I have Windows 7 and it would not work. Can you tell me how to do a quick shutdown with it? Thank you […]

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Menu Bar Not Working

Dear Computer lady, Since the 36.0 upgrade to Firefox, all my drop down arrows have quit working. I mean the File, Edit, View, History, Bookmarks, Tools, and Help buttons are useless. Even this latest update didn’t help my problem. I click on them and nothing drops down. I use this to copy and paste the […]

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