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Archive for the ‘Windows’ Category


Windows 7 Shutdown Shortcut

Dear Computer Lady, I love your website and appreciate all the help you give us. Several years ago you told how to do a quick shut down when I had XP. Now I have Windows 7 and it would not work. Can you tell me how to do a quick shutdown with it? Thank you […]

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Menu Bar Not Working

Dear Computer lady, Since the 36.0 upgrade to Firefox, all my drop down arrows have quit working. I mean the File, Edit, View, History, Bookmarks, Tools, and Help buttons are useless. Even this latest update didn’t help my problem. I click on them and nothing drops down. I use this to copy and paste the […]

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Problems Downloading SP1

Dear Computer Lady, I have a problem with downloading windows 7 sp1, does any one else have this problem? It won’t download and even techs can,t get it to download. Please help….thanks Arlene

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How To Delete Works Documents

Dear Computer Lady, I have Microsoft Works Word processor . It does not give me the option to delete anything I save there. Is there a way other than pulling down “file” or “edit” and choosing? Thanks for your time. May God bless your life in an awesome way today! Red

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Tool Bar Disappeared in WordPad

Dear Computer Lady, I was typing in Word Pad and my tool bar disappeared. Can you please tell me how to get it back? Thank you so much, Barb

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Should I Backup To 2nd External Hard Drive

Dear Computer Lady, Read your newsletter every week & love it, have learned from it! I know how strongly you feel about backing up ones files. Is a 2nd external hard drive a good back-up for my 1st external hard drive, or am I being redundant? Gary (in Philadelphia)

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How To Backup iPhone Photos

Dear Computer Lady, I have over 3000 photos on my iPhone 4s. Should i put them on my computer or onto a disk? There are too many for one disk. How would I do this ? Kathy

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When Will Support End For Windows 7?

Dear Computer Lady, Hi, I want to Thank You for All The Great Information Through The Years. I doubt I would be as Confident When I’m on my PC. I’m confused as to when MS Windows Version 7 is going to lose Support. I saw an announcement that it was going to be in late […]

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Windows 8 Not Playing AVI Files

Dear Computer Lady, I have been reading your newsletter for a long time and continue to enjoy and learn from you and many of your readers. I did not like windows 8.1 at first but after giving it a good try I really like the tiles and the touch screen. I am still learning to […]

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Windows 8 Lock Screen

Dear Computer Lady, I hope you can help me. When I turn on my computer a screen appears that is locked. Normally I can open this with my mouse. Now I cannot get into it. I’ve checked my mouse and keyboard and they are OK. I have windows 8.1. My computer is Lenova. I would […]

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