Archive for the ‘Windows’ Category


IE Toolbars in Windows 8

Dear Computer Lady, Can you give me some keyboard shortcuts for internet explorer on windows 8? I am having a bad time trying to maneuver around when I am on IE. I’ve had Windows XP and my laptop has Windows 7 and I can see the menu and address bars but on Windows 8, I […]

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How To Defrag In Windows 8

Dear Computer Lady, I am my family’s go to tech person. I have been asked how to defragment a hard drive in Windows 7 which I know how to do but also how to do it in Windows 8 and 8.1 of which I have no idea. I know that others would benefit from defragmenting […]

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User Profile Failed the Login

Dear computer lady My question is I got a message that says (the user profile service – service failed the login. User profile cannot be loaded.). Does it cost much to have someone open my register and fix it? I’m afraid I would mess it up. Thank you for all your help, Carol

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Getting My Scanner To Work in Windows 8

Dear Computer Lady, How do I scan in a document in Windows 8? It was SO easy with XP. Do I need some additional SW? Thanks, Arline

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Replace XP With Linux

Dear Computer Lady, I don’t know if you are familiar with Linux, the operating system. I was thinking about getting Linux to replace Windows XP, which I know nothing about. They say the first thing you do is to decide which Linux you need. I will be surfing the internet, e-mailing, typing letters, and playing […]

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Shutting Down With Power Button

Dear Computer Lady, I was looking at your response to shut down windows 8 computer just hit the power button on the computer and shut it down. It is the easiest way I find on laptops. Not sure if it is OK to use on table tops. Has not hurt my lapt top at all. […]

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Windows 8 Shutdown Shortcut

Dear Computer Lady, One of the things that I don’t like about my new Windows 8 computer is that there are so many steps to shut down or even restart the computer. Is there any way I can put a shortcut to shut down the computer on my desktop? Thanks, Don

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Disable Lock Screen in Windows 8

Dear Computer Lady, Every time I sit down at my Windows 8 computer, a screen comes up with a picture, the time and date displayed. I have to click on the picture in order to start using my computer. I don’t need to know the date and time, and I don’t want the extra step […]

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Can I Install Windows 8 On Another Computer?

Dear Computer Lady, I have a Windows 7 home premium laptop and I gave it a check to see if it’s compatible with windows 8 and it is . I have a Windows 8 desktop as well . Can I burn on a dvd the windows 8 and use it on my laptop to upgrade […]

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Do I Need Backup Software

Dear Computer Lady, I have a 6 month old Dell Windows 8 laptop and I’ve been reading your helpful emails for a very long time. I purchased your e-book about buying a computer and am very happy with the computer I bought. Now I want to protect my data and just purchased a portable hard […]

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