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Archive for the ‘Windows’ Category


Windows 8 Lock Screen

Dear Computer Lady, I hope you can help me. When I turn on my computer a screen appears that is locked. Normally I can open this with my mouse. Now I cannot get into it. I’ve checked my mouse and keyboard and they are OK. I have windows 8.1. My computer is Lenova. I would […]

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Windows 8 Start Menu Apps

Dear Computer Lady, A friend is using this http://www.stardock.com/products/start8/ Per my friend, it makes the start screen look like Windows 7. They got Windows 8 and then immediately downloaded the above. My question is since I have Windows 8.1 and have installed some programs and downloaded pictures to the computer, will this application/program make it […]

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Can I Upgrade From XP to 8.1?

Dear Computer Lady, Can I download Windows 8.1 on my computer which has Windows XP on it??? I read your newsletter every time I get it in my e-mail.. Thanks, ~Sonny~

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Does Windows 8 Require Touch Screen?

Dear Computer Lady, I have noticed that most or maybe all new computers running Windows 8 come with a touch screen. Does Windows 8 require a touch screen? If so, why? I’m a little fussy about smudges on the screen of my laptop, so I’m not sure I want to have to intentionally smudge a […]

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Replacing Windows XP

Dear Computer Lady, My computer is XP but over 12 years old and a bit slow 17 inch laptop used like desktop in several places without a battery installed. What are your best advice for a choice of a current operating system in choosing my new computer very soon. Would you recomend a apple over […]

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Transferring Files From XP to 7

Dear Computer Lady, I have a Windows XP system and would like to transfer all of my files to my new Windows 7 system. Is there any easy way of doing this? Thank you for any assistance you can give, Dewberry

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User Profile Service Failed The Logon

Dear Computer Lady, When trying to logon I get this message “user profile service failed the logon. user profile cannot be loaded. I have been using the same password and have not forgotten it just used it yesterday. I am the only one that uses this computer. Can you please help me. Thank you, Janice

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MS Paint Problems

Dear Computer Lady, I am having problems with the paint program that is included with windows 8.1. Whenever I try to edit a picture pixel by pixel I get an error that says “there is not enough memory to continue. Try closing some other programs and try again.” There are no other programs running but […]

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Transferring Files to Windows 8

Dear Elizabeth, I am using Vista Operating System and have saved all my files under that system. I am thinking of buying a new computer. Can I transfer and run my files using Windows 8 which I will be purchasing? Thanks for your assistance, Mary Lee

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Program For Writing Letters

Dear Computer Lady, One thing I don’t like about windows 8. It does NOT have the program for writing letters and etc. Was it the Word Perfect program… I have forgotten in my old age. I am almost 79 now… ouch. Thanks again for your helpful newsletter, Evelyn

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