Hi Elizabeth, longtime subscriber, Love your site. I saw in today’s newsletter in the first question response — that a virus or other malware can cause so much trouble it’s better to just backup your hard drive files and do a clean install of windows. You mentioned this is what you do often in your [...]
Read More...Dear Computer Lady, Thank you for all of your help over the years! I bought a Sony Vaio E Series last August and did not make recovery discs. Can I still make them now? What kind of “discs” should I use and how do I do this?? Thank you, Joanne
Read More...Dear Computer Lady, Does Carbonite also back up your operating system along with your programs and email? Thank you, Frank
Read More...Dear Computer Lady, I’ve been a reader of your emails for quite some time and they are very helpful so first let me say Thank you for all your help, I have helped others with your columns. My question is-I want to move some files with pictures and other info to an external hd which [...]
Read More...Dear Computer Lady, I have an older HP windows XP, I want to take it back down like it was when I got it. How do I save my Favorites? I have quite a few, and I would never know how to get them back, because it’s things I just run onto and then wanted [...]
Read More...Dear Computer Lady, I’ve received your newsletters for years. I can’t count the ideas from it. My question is, how many complete hard drive back-ups should I keep on my external hard drive? My internal hard drive in my H-P is one Terra-byte, and my external one is also the same. I use Acronis True [...]
Read More...Dear Computer Lady, I am not familiar with exactly how to use a data disk. I have a Microsoft spreadsheet file that I would like to put on a disk. If I do and make changes to the file how do I get the changes to the disk on the disk? I have Windows 7. [...]
Read More...Dear Computer Lady, I have Vista and do OK with it. My problem is my “D” drive is full although I have lots of memory on my system. I get an error message every day saying my backup failed. The “D” drive has 14.9 GB used and 12.1 MB of free space. I have tried [...]
Read More...Dear Computer Lady, Love your newsletter! I have a question I haven’t been able to find an answer to. I’m using Win 7 home prem, with windows live mail. I put lots of pictures and other emails in folders. I would like to save these folders to a disc or flash drive. Is there a [...]
Read More...Dear Computer Lady, Do you have any recommendations for online back services? I’m researching Carbonite and Mozy, but wondered if there were any better/less expensive providers. Thanks! K
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