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Archive for the ‘Windows 7’ Category


Windows 7 “Copy is not genuine”

Dear Computer Lady, I love your column and have used your suggestions several times. Two years ago I bought a one terabyte HP from Office Depot with Windows 7 installed. Two days ago I downloaded the latest Windows update and the message came back: “Windows 7 Build 7601 This copy of Windows is not genuine” […]

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Windows 7 Shutdown Shortcut

Dear Computer Lady, I love your website and appreciate all the help you give us. Several years ago you told how to do a quick shut down when I had XP. Now I have Windows 7 and it would not work. Can you tell me how to do a quick shutdown with it? Thank you […]

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Problems Downloading SP1

Dear Computer Lady, I have a problem with downloading windows 7 sp1, does any one else have this problem? It won’t download and even techs can,t get it to download. Please help….thanks Arlene

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When Will Support End For Windows 7?

Dear Computer Lady, Hi, I want to Thank You for All The Great Information Through The Years. I doubt I would be as Confident When I’m on my PC. I’m confused as to when MS Windows Version 7 is going to lose Support. I saw an announcement that it was going to be in late […]

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System Restore in Windows 7

Dear Computer Lady, Myself and two of my friends have windows 7 and none of us can use stem restore successfully. We never had a problem when we had XP. Thanks for your input, Barbara

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How To Fix Sudden Problems

Dear Computer Lady, I have searched your site and cannot find a solution. Please help! My son’s laptop (ASUS, Microsoft 7) has all of a sudden been dropping the wifi connection. It seems to only occur when he navigates to “Library” area. This area looks like it contains music, files, pictures, etc. Do you have […]

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How to Tile Windows

Dear Computer Lady, When I used Windows XP years ago I learned how to TILE, that is – to place 2 photographs side by side or 1 above the other on the computer screen. It was very handy to compare 2 similar photos of the same scene or object to decide which ‘shot’ was the […]

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How to Create More Space for System Restore

Dear Computer Lady, I have been using your problem solving and suggestions for several years now, however this the first time I have a problem that I do not recall your addressing before. Recently I had occasion to restore my system however I was surprised to find all but one of my restore points have […]

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Can’t Open XLS files

Dear Computer Lady, Hi, I did a system restore and now am unable to open xls files and others that are sent to me by email. I am running windows 7 prof 64 bit. Thank you, Roni

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Selecting Multiple Items With The Ctrl Key

Dear Computer Lady, I have recently discovered a problem with trying to delete icons on my windows explorer page, I am using Windows 7 ultimate. When I try to highlight the icons I want deleted I first of all start highlighting the icons while holding down the control button, the first two or three will […]

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