Program For Writing Letters

Dear Computer Lady,

One thing I don’t like about windows 8.

It does NOT have the program for writing letters and etc. Was it the Word Perfect program… I have forgotten in my old age. I am almost 79 now… ouch.

Thanks again for your helpful newsletter,
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System Restore in Windows 7

Dear Computer Lady,

Myself and two of my friends have windows 7 and none of us can use stem restore successfully. We never had a problem when we had XP.
Thanks for your input, Barbara
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Where to Find Malwarebytes

Dear Computer Lady,

My computer was compromised, and somewhere in the fix, I lost my Malwarebytes Free Anti-Malware program. I had it for years, installed by the place that fixed my PC years ago.

I download the free version, that I found in the search engine, but it only lasted about 30 days, and it wants me to purchase the 1 year one for $30.00. Can you help me with this, or is there something else you would suggest?

Thank you, John Read More…

Spark Trust?

Dear Computer Lady,

I read your column every week!

I was on your website today and opened the Spark Trust link because my wife’s laptop has become very slow. It scanned her computer and listed hundreds of problems! I expected malware but that was the only item that was clear.

Before paying to have them removed I looked for reviews of Spark Trust Registry Cleaner on the web. They were not too complimentary (some call the company a scam) and other programs were recommended like Speedy PC Pro.

Do you recommend Spark Trust?

Thanks, Richard
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Is Malwarebytes Needed?

Dear Computer Lady,

I did a clean install of Windows, and everything seems ok again. I turned on Windows Defender.

I have been advised to install Malwarebytes as well. What is your opinion on what is needed with Windows Defender?

Thanks again, Brenda Read More…

The System Cannot Find the File Specified

Dear Computer Lady,

Can you, please, tell me how to get rid of the following Error Message ? I was not even LOOKING for any file !!

The message comes up every time I turn on my computer. (using XP, 32 bit, plenty of disk space..)

The System Cannot Find The File Specified

I googled the problem, and there are only a million of other folks who have this identical problem but, as usual, no solution was given……

Thanks very much for any help !

Madison Read More…

Read Only Files

Dear Elizabeth,

I write children’s books so often have a large amount of text that I save and return to when I add to or change the story. Occasionally I find the file has been saved as Read Only and I can’t do anything with it, except make a copy with a new title – e.g.Whatever Mk2. Can you explain why this happens? I am not aware of doing anything to tell my laptop to save as Read Only. Is there any way of undoing the command? I have Windows 7. It doesn’t happen very often but is very irritating. In the past I have lost a whole day’s work by not spotting the problem in time.

I would also like to say a sincere thank you for all the tips and good advice you have shared with us over the years.

Margaret (New Zealand) Read More…

How To Pick A UPS

Dear Computer Lady,

What type of UPS will I need to buy if I have 6 desktop PCs that need to run even just for 5 minutes?

Thanks, Minoz Read More…

Is It Safe to Use Older Office Programs?

Dear Computer Lady,

Thank you for being such a Godsend over the years. You have helped me so much.

My grandson-in-law recently replaced my computer with XP operating system to one with Windows 7 Home Premium. He downloaded Open Office on it.

I had lots of Excel files on my old computer. He showed me how to save items in the Open Office spreadsheet program in Excel format, but it is still not 100% compatible; some of the info in the cells which was formatted to wrap is not spaced correctly in the spreadsheet program.

A friend of mine uninstalled Open Office and used my original discs from my old computer to install Microsoft Word 2003 and Excel on the Windows 7 operating system so that I could proceed with work that had to be done.

Since support has ended for XP and Office 2003, am I any better off at this point than I was with my old computer. I am so frustrated – I hope you can advise me.

Thanks so much, Jean
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Word Requesting Activation Code

Dear Computer Lady,

I bought a new computer that had a trial version of the latest MS Word.

After the trial period, I decided I preferred Word 7, I uninstalled the latest version of Word, then installed Word 7 which didn’t require an Activation Code. I’ve done this before when I upgraded my computers.

Now when I try to save a document in Word 7, I get a message asking for an Activation Code.

Is there any way around this? Thanks, Ed Read More…