Getting My Scanner To Work in Windows 8

Dear Computer Lady,

How do I scan in a document in Windows 8? It was SO easy with XP.

Do I need some additional SW?

Thanks, Arline Read More…

How To Stop Pop Ups

Dear Computer Lady,

How do i stop pop ups?

John Read More…

How To Open Outlook Express Messages

Dear Computer Lady,

When I had XP and Outlook Express I saved some of my eml files because I wanted to make sure I would keep them.

When I had to buy a new computer with Windows 7 it no longer uses Outlook Express and I have to use an online mailbox. I use gmail.

Now I have file folders of saved eml files that I cannot view. Is there any way to access the files, is there a program that will let me see them?

Any help would be greatly appreciated.

Thank you.
Gigi in Ontario, Canada
Read More…

Can I Combine Facebook Accounts?

Dear Computer Lady,

I accidentally joined facebook twice using 2 different email accounts.

Is there anyway to combine them without having to refriend everyone?

Thanks, I enjoy your newsletter.
Read More…

How To Save Email Folders

Dear Computer Lady,

I love your newsletter, I have learned so much from you.

My question is, how can I save the folders in my email program. Would like to put them in an external hard drive. I have Win 7, windows mail.

Have to clean my computer to factory condition, but don’t want to lose my email folders.

Can you help? Thanks so much. Miriam
Read More…

Computer Not Staying Asleep

Dear Computer Lady

I have enjoyed your emails for years and learned a lot. Now I have a question:
My HP desktop Windows 8.1 (using Firefox) recently will not accept the ‘sleep’ order when trying to shut down. After clicking on ‘sleep’ in the shut down or power button, it will do that for half a second and then fire up again; the screen saver comes up and the computer will not go to sleep or hibernate anymore. I have set all the power option programs correctly (5 minutes) but nothing seems to work to enable the sleep feature. Any suggestions to correct this?

Thank you so much, Casper Read More…

Hundreds of Errors

Dear Computer Lady,

About 4 outfits have written me Pop-ups saying I have between 500 and 700 errors I need to get rid of to maintain or regain the speed of my PC.

I have a 3 yr old Asus with a terabyte of memory.

How do I pick the best, cheapest, most thorough company, or method of doing that?

Thank you very much! — Roscoe Read More…

Replace XP With Linux

Dear Computer Lady,

I don’t know if you are familiar with Linux, the operating system.

I was thinking about getting Linux to replace Windows XP, which I know nothing about. They say the first thing you do is to decide which Linux you need. I will be surfing the internet, e-mailing, typing letters, and playing a few games (which I’m not sure if they will work with Linux or not).

Would you know what version of Linux would be best for what I call the average at home user such as myself?

Anonymous Read More…

Shutting Down With Power Button

Dear Computer Lady,

I was looking at your response to shut down windows 8 computer just hit the power button on the computer and shut it down. It is the easiest way I find on laptops. Not sure if it is OK to use on table tops. Has not hurt my lapt top at all.

Albert Read More…

Skype Tutorials

Dear Computer Lady,

Do you have step-by-step intructions for initiating and using skype?

Camera is mounted and hooked in, but knowledge is lacking.

Very much appreciate your help.

Thank you, Herb Read More…