Volume is Too Low

Dear Computer Lady,

I am having a problem with the volume on my computer. I have an HP with Windows 7 Home premium.

I don’t keep the volume on because I am mostly reading e-mails or doing spreadsheets. But when I do need the volume when people send me things I turn it up but it never seems to be loud enough no matter how high I set it.

I am wondering if there is something that has gotten messed up.

Any help will be appreciated. Your newsletter is always so helpful.

Read More…

Switching Between iPad Apps

Dear Computer Lady,

When I am reading an email which provides a link to something, once I open the link, I have to press the button at the bottom of the iPad to bring up the main screen again and then hit the email icon to get back to my emails…..is there an easier way that I’m missing??

Thanks for your help!!! Liz Read More…

What is Safari?

Dear Computer Lady,

I have an iPad with retina display. I would like to know what Safari is and what will it do for me?

I am still learning about this iPad (and my grandson answers necessary questions)!

Thanks, Carole Read More…

How To Make Windows 8 Automatically Log In

Dear Computer Lady,

Have been reading your newsletter for several years and have learn a lot from them,Thank you!!

I have a new PC with Windows 8, the HP Pavilian.

What can I do to keep from having to log in all the time? I know one can set it so any one can use it . I tried to do that but it will not work.RoadRunner tecks did not help me either.

Can you help me?

Thank You, Carmen Read More…

How To Get Rid of Bing

Dear Computer Lady,

I recently purchased a Dell machine in order to get a larger screen. I choose to get Windows 7 as the learning curve would be seamless.

It came loaded with some tricky redirection software? When I went to google, I ended up with a different browser http://www.bing.com/search?q=question … which has a lot of advertising before you can actually look at potential answers.

I remember that you wrote about this problem a few years ago and I think how to find and delete these interfering messages.

Thanks, Judi Read More…

Installing XP Mode in Vista

Dear Computer Lady,

I am now running Vista on my older computer and an old Pfaff program 3D File Assistant will not run on Vista and will not run on Windows 7 or 8 ( this is the only way to get embroidery designs from my computer to my Pfaff machine) it runs fine on Windows XP so I am thinking of installing virtual Windows XP on my Vista machine and possibly on any new computer that I might have to purchase in the future.

Are there any reasons for not doing this?

I am fairly computer literate and this is something I think I can do, but I have never done before so I don’t know the pitfalls.

I think your newsletter is great, I have learned a lot.
Thanks, Priscilla
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Can’t Open CD Drive

Dear Computer Lady,

Last week I played a CD on my computer. Since then I’ve not been able to open the door to take out the CD. Any tips on how to do this?

Nelda Read More…

Turning Off Power Strip

Dear Computer Lady,

Your newsletters have provided me with a lot of good information over the years.

In the last newsletter, there was a question of whether shutting down the computer was a good idea.

My question is whether shutting off the surge protector where my computer and printer are plugged in would be a good idea when they are not in use.

I’m a big supporter of saving on my utility bills and would appreciate your input.

Thanks, Joni Read More…

How To Create Bookmarks in Chrome

Dear Computer Lady,

I have Google Chrome also Century Link

I can’t put anything in my favorites from Google Chrome but I can get to favorites.

If I want to save anything I have to do it from Century Link.

Is there a way to solve this?

Thank You Audrey

Dear Audrey,

I am not familiar with Century Link, but I do use Google Chrome all the time. In Chrome, shortcuts to websites are not called, “Favorites” instead, they are called, “Bookmarks”. Here is how to create a bookmark in Chrome.

1. Open Chrome and navigate to the page you want to create a bookmark for.

2. Locate the star icon in the right hand edge of the address bar and click on it.

3. If desired, you can change the name of your bookmark, and select a sub-folder to store it in.

4. Click the, “Done” button and your bookmark is saved.


Do I need Antivirus and Antimalware?

Dear Computer Lady,

Just got a new laptop and wondered if I need both AVG (I have the paid version) and a Malware program on my computer.

Thank you, Brenda Read More…