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Can The CPU Keep Files?

Dear computer lady,

Why can the CPU keep thousands of files and how many types of files can the CPU keep?

Read More…

Can I Safely Refuse Windows 10 Upgrade?

Dear Computer Lady,

I have the Windows 7 operating system on my laptop which is at least 5 years old. It does not have a touch screen. I’ve received a message box on my desktop from Microsoft regarding a free download of Windows 10.

I do not have a smart phone or tablet, and I do not want to download an operating system designed for those devices and touchscreens unless I have no choice — e.g. Microsoft will no longer be issuing updates for Windows 7.

Can I safely refuse the upgrade to Windows 10?

Thanks in advance for your (hopefully) reply.

Regards, Beverly Read More…

Stop Email Sounds

Dear Computer Lady,

I have an iPad Air 2 and a computer desktop with AOL for my e-mail.

I have turned off all sound for my settings on my iPad. For my e-mail on AOL, I have also turned off the setting for receiving e-mail. However, every e-mail that I receive, my iPad still “dings”.

My iPad shows me that all the sound is turned off!

What can I do to stop the sound?

Thank you so much for all your help all these years! Kathy Read More…

Email Warning Message

Dear Computer Lady,

Were you compromised? this is what is says at the top of my latest newsletter……

This message could be a scam. The sender’s account may have been compromised and used to send malicious messages. If this message seems suspicious, let us know and then alert the sender as well (in some way other than email). Learn more
Report this suspicious message Ignore, I trust this message

The e-mail originates from “ and it says it’s coming “via”

I’m leary of ignoring this message and yet I don’t want to report it if you are not having been hacked.

Please inform me before I hit the wrong button. Kris Read More…

How To Transfer Files

Dear Computer Lady,

Can you, please, tell me which Transfer Cable to buy? I went to Belkins web site, but it seems that they sell many different kinds !

I want to transfer all my ‘stuff’ from XP (I really don’t have much) to my Win 7 machine.

Also, could you please include a link at your website that will show me How To Transfer From One PC To Another.

Thanks for any help, Madison Read More…

Security Settings Blocking Downloads

Dear Computer Lady,

I used to be able to download pictures from Facebook, but now when I try to download, I get a message saying that my security settings will not allow the file to be downloaded.

How can I fix this and once again be able to download pictures?

Ann Read More…

Trying To Find Safari on my Tablet

Dear Computer Lady,

I have a Motorola Droid Tablet. I read how to clean it up. I went under my settings button, also under the Google settings. I do not find safari under either one. Help!!!!!

You will be talking to some one who is computer, tablet and cell phone dumb.

Thank you for your help. Gwendolyn Read More…

How To Update Chrome

Dear Computer Lady,

I have had a message on my laptop saying the administrator has disabled the update for Chrome.

Since I am the administrator I would like to enable the updates. Looking at Forum entries has been very disheartening as there are so many having similar problems and the advice is just too techno for this (very) senior lady.

Can you make some suggestions please?

Thanks a lot, Aussie Rose Read More…

How To Backup To External Hard Drive

Dear computer lady,

I bought an external hard drive and don’t understand how to back up my computer.

Do I just plug it into a usb and it starts backing everything up or do I have to do something else?

Thank you, Yvonne Read More…

How To Organize Playlists

Dear Computer Lady,

I have Win7 on my PC. Is there a way to manually organize files the way I want them instead of alphabetically?

I have several MP3 playlists that I want to organize in the order I want to hear them. I can do that in iTunes but when I copy those lists to my PC in order to download them to something like my GPS on my motorcycle, they are listed alphabetically.

Thank you, Davida Read More…