Removing Hotmail Folders


Dear Computer Lady,

How to remove a “folder” from the Hotmail site? To the left of the hotmail site I can add new folders, but nowhere allows me to remove old folders.

Can you help me with this?

Thank You, Constance Read More…


Unblocking Email Pictures

Dear Computer Lady,

Everyone of my e-mails comes through with a yellow line above the message portion. I have to remove in order to see everything on it.

How can I get rid of this?

I am using Windows Mail. We have Windows Vista on our computer.

My computer geek says to go to message and then junk mail and then put message or sender on safe sender’s list but that doesn’t work. Any suggestions??

Margaret Read More…

Emailing Photos with Gmail

Dear Computer Lady,

Love your site and woud love your newsletter. Question: How do I make gmail my default mail server in irfranview. I do not use outlook express.

Thanks for your time, Flo Read More…

Keeping Kindle Books

Dear Computer Lady,

I’m not really familiar with Kindle or Nook, but I’m seriously thinking about getting a Kindle Touch. Can you help me with some questions?

If I buy a Kindle book (Kindle store on Amazon, I guess?), even if the price is $0.00, do I have it FOREVER, or does it go away at some point, or does it only go away if I somehow delete it? CAN I delete books off the Kindle—I mean is that one of the features?

Thanks, Sherry Read More…

Kindle or iPad?

Dear Computer Lady,

I’m not really familiar with Kindle or Nook, but I’m seriously thinking about getting a Kindle Touch. Can you help me with some questions?

There is a HUGE price difference in Kindle and an Apple iPad (like $400+), but if all I want is basically a portable bookshelf/personal library for reading, is there really a benefit to having an iPad with a Kindle app (my husband’s words because I don’t get all the “app” stuff) over having a Kindle Touch? What kind of things can I do with an iPad anyway? I’ve never seen one before. I’ve had a PC and also a laptop before (NOT Apple or Mac), but I don’t know what these iPads and/or tablet computers do. Are they VERY different from a regular laptop, other than size?

Please help! I know that Kindles are at a good price now, but I don’t even want to make a $100 mistake, you know?

Thanks, Sherry Read More…

InPrivate Browsing Stuck

Dear Computer Lady,

Thank you for helping me to learn how to use my computer. I have always read your newsletters but never thought I would be someone who would need your help. I am a computer novice and really enjoy your newsletters.

I have Windows 7 64-bit Home Premium computer. I need help with “InPrivate” browsing. I do not want it and do not know how to stop it. I cannot see my history of the web sites I have visited. I searched for help online but can’t find a way to stop the “InPrivate” browsing.

Can you help me? Thank you. Mikee Read More…

Safely Download Pictures

Dear Computer Lady,

Downloading internet pictures may infect my computer with a virus. If I instead print such a picture on my printer would it also carry a virus? And would it be safe to scan this picture into my computer?

Thanks, Robert Read More…

AVG and Security Essentials

Dear Computer Lady,

I am having a problem I was wondering if you can run Microsoft Essential and AVG at the same time on a computer.

I know you can not run AVG and McAfee or Norton on the same computer.

My computer is a Microsoft Windows XP Home Edition Version 2002 Service Pack 3

Thank you for your help, Palmer Read More…

Putting Photos on CD

Dear Computer Lady,

I need to put some pics on a CD for our church directory.

I have Windows Photo Gallery and Vista. Also, some of the pictures are in my e-mail.

How do I get pics from both places on a CD?

Thank you very much, Sue Read More…

Installing Service Pack 1

Dear Computer Lady,

Do recommend my doing the Windows 7 SP 1 update to my computer or are there any negative side effects yet remaining to the Win 7 Service Pack 1 update?

Thank you for your reply, Tony Read More…