Ask The Computer Lady

Dear Computer Lady,
Would you recommend software program for back-ups of my hard drive I’ve been told that Acronis is the best but I find it a little hard to understand. I got CMS’backup software called BounceBack Ultimate when I bought the external drive. I have had a lot of trouble installing it and aren’t [...]

Dear Computer Lady,
We put windows 7 on my moms computer and we used windows easy transfer. We loaded it on a personal media drive from HP, and made sure it worked on her computer (it had XP before) and it had so we put 7 on it. 7 runs great, but those files we put [...]

Dear Computer Lady,
I am questioning you as to how to back up my “Favorites” I’ve never done it even though I lost everything when my hard drive crashed a few months ago. I now have an HP laptop with XP and should learn how to back up the favorites. I do backup my WORD [...]

Dear Computer Lady,
I have a PC with Windows XP. Presently I’m using an external back up ION drive to backup my data. I’m looking for a device that will back up my data automatically so I don’t have to remember to do it. What would be good options that won’t break [...]

Dear Computer Lady,
Thanks for a newsletter written simply and in understandable language. In answer to your question of what I would like to know about computer back up:
1. Is it necessary to back up the entire hard drive, or just documents?
2. If not, how would I know what programs I currently have on my computer [...]

 
Dear Computer Lady,
I have been using Carbonite on a trial basis. Many of my important files are in TreePad which is not in My Documents, but in Program Files on my computer. How can I get Carbonite to back these files up? I tried dragging the whole TreePad folder to My Documents in Windows Explorer, [...]

 
Dear Computer Lady,
How do you know what files to backup?  I use Quicken just about every day, and always back it up onto a flash drive when I am done.  I also have backup copies of all my Turbotax files. Other than that, I have not been backing up any other files, and I wonder [...]

 
Dear Computer Lady,
I’m excited to see you also use MS Outlook!  You’re right, the calendar and task list features are great.  

But since I got a new computer that uses XP, I have to confess I have not done a back up because I can’t find an easy, quick way to back up MS Outlook.

How [...]

 
Dear Computer Lady,
I’m a recent subscriber to The Computer Lady, which I love so much! Thank you for such a wonderful service.

I have Vista. Can you please tell me how I can save my Favorites to a jump drive?

Thank you so much!

Rebecca in TN

 
Dear Computer Lady:
I need to reload windows XP on my hard drive. Can you please tell me how I an back up my e-mail files to my external hard drive and be able to retrieve them once my XP is reinstalled?

By the way, I never miss an issue of your letter.
Stanley